Operational info

Stay informed about planned maintenance. And disturbances affecting Kivra at the moment.

Bild föreställandes inloggninggssidan i Kivras app.

This page was introduced in January 2021. And therefore, includes only limited history.

Ongoing disturbances

No ongoing disturbances

Planned maintenance

On Monday, June 13, from 12–12:30 pm and 19-21 pm, we will carry out a scheduled maintenance. This means that Kivra will be unavailable for short periods while the work is in progress

History

2 maj 2022
Disruption in service, with a short downtime between 20:07-20:11

5 april 2022
Some users with the latest iOS version of our app are experiencing issues with viewing content on our service due to a technical. Please use our web service instead.

March 25th 2022
Some users experience problems with notifications regarding receipts. We are currently looking into the issue.

March 24th 2022
At the moment you may experience problems logging in due to a technical issue with BankID. BankID is currently looking into the problem

March 24th 2022
Some users experience problems with notifications regarding receipts. We are currently looking into the issue.

March 17th 2022
At the moment you may experience problems logging in. We are currently looking into the issue.

March 13th 2022
The login works as usual after a previous technical problem. Some users experience problems with notifications regarding receipts (delay of notifications regarding receipts and or duplicates of notifications regarding receipts). A few users may still experience problems with some parts of the service. If you experience problems with the service, please try again later.

March 13th 2022
At the moment you may experience problems logging in due to a technical problem. We are currently looking into the issue.

March 13th 2022
Users of the app may experience problems accessing letters when they have logged in to Kivra and clicked on a sender's logo in the overview on the start view. We are working to solve the problem, and for the time being we recommend users of the app to click on "All letters" in the top menu to access the letters, or to log in here using the web service.

Some users also experience problems accessing their receipts. We are working to solve this as quickly as possible.

March 13th 2022
On Sunday 13th of March between 12.00-03.00 AM we will perform an operational maintenance, which may cause our service to be temporarily unavailable.

22 February 2022
At the moment you may experience problems logging in due to a technical problem. We are currently looking into the issue.

18 August 2021
Right now we have technical problems with our web service. For now - please use either our iOS or our Android app to access your Kivra.

24 June 2021
We are currently experiencing disturbances with our payment service and are working as fast as we can to solve it.

9 june 2021
We are currently experiencing disturbances to log in to our service and are working to resolve it promptly.

11 March 2021
Swedbank and Sparbankerna has experienced disturbances in their payment service.

9 March 2021
Temporary disturbances in our receipt service.

26 Feb 2021
Nordea is experiencing disturbances with their payment services.

23 Feb 2021
Swedbank is experiencing disturbances with their payment services.

4 Feb 2021
Handelsbanken is experiencing disturbances with their payment services.